Shipping Policy

When using “Standard Shipping” please allow between 4 - 8 business days and "Expedited Shipping" please allow between 2 - 5 business days for your package to arrive (under normal circumstances). We offer shipment tracking with all orders, to learn more about your tracking code read below.

Your shipment tracking number will be provided in the confirmation email sent once your order is shipped, which will usually arrive in 1-2 business day(s) after your order has been placed. However, depending on the time of your order (i.e Holiday) the confirmation email may take up to 5 business days to be sent.

If any order takes over 10 business days to arrive, please contact us through the provided "Contact Us" form, which can be found under the main menu.

SHIPMENT TRACKING INFO

Looking to track your order? Once your order is processed, you will receive a confirmation email which will include your tracking number.

Confirmation emails usually send out within 1-2 day(s) of your order, however depending on the season (e.g. Holidays) it may take up to 5 business days for you to receive the email. Once you receive the email, you can click on your tracking number to track where your order is!

 

  • 1. PREP

    Prepare your pet's coat by loosening any tangles and/or conditioning and softening their coat.

  • 2. BRUSH

    For everyday use - your daily hero. It also ensures your pet's coat is free of tangles to avoid pulling and matting to prepare for an easy deshedding session.

  • 2. DESHED

    Used up to 3 times weekly. A one-of-a-kind deep reach to remove your pet's loose undercoat hairs to reduce shedding and prevent painful matting, revealing a healthy and shiny coat.

  • 4. MAINTAIN

    Keep your pet's coat fresh and in top shape by maintaining cleanliness between grooming sessions.